The experience that pet owners have with veterinary clinics is essential but often overlooked. Outdated booking systems at veterinary surgeries can have negative effects on how pet owners view a clinic, leading to feelings of stress and frustration.
Crowded waiting rooms and difficulty booking appointments can all contribute to a negative experience for pet owners, which can ultimately lead to a loss of business.
It is, therefore, crucial for you, as a veterinary clinic, to provide a positive experience for pet owners and impress them with their level of service.
At QHERE, we recognise the importance of this and offer an easy-to-use online booking system where pet owners can pre-book appointments as well as queue for emergency appointments with ease, all while receiving real-time updates every step of the way – increasing customer satisfaction by 47%.
QHERE allows you as the clinic to optimise your operations by equaling your supply and demand and increasing your staff utilisation by up to 25%.