Urgent care centres are an important part of our healthcare system, providing prompt medical attention for non-life-threatening conditions.
While urgent care centres are often associated with the public sector, private urgent care centres play a crucial role in providing accessible and affordable care to individuals who may not have access to a primary care physician or who need medical attention outside of regular office hours.
Public and private urgent care centres are often unpredictable, and centres are unable to predict or manage patient traffic, leading to lengthy waiting times, unsatisfied patients and stressed-out staff.