Urgent Care

Urgent care centres are an important part of our healthcare system, providing prompt medical attention for non-life-threatening conditions.

While urgent care centres are often associated with the public sector, private urgent care centres play a crucial role in providing accessible and affordable care to individuals who may not have access to a primary care physician or who need medical attention outside of regular office hours.

Public and private urgent care centres are often unpredictable, and centres are unable to predict or manage patient traffic, leading to lengthy waiting times, unsatisfied patients and stressed-out staff.

Private Centres

As a private urgent care centre, we understand that one of your biggest struggles is the effective management of patient traffic, especially during peak times. This leads to long wait times for your patients, resulting in poor patient experience and loss of business. This is often due to the lack of viable online booking systems, which makes it difficult for potential patients to book appointments quickly and efficiently.

At QHERE, we understand these challenges and are committed to helping private urgent care centres overcome them. QHERE can provide you with better patient management, therefore, reducing wait times and increasing patient satisfaction by up to 47%.

This increase in patient satisfaction leads to referrals and return customs, increasing your revenue by up to 28%! 

28% of people won't even wait for urgent care treatment and end up going home untreated.

NHS Centres

Public sector urgent care centres are facing increasing pressure due to high demand and limited resources. One of the biggest challenges is long wait times for patients, which can result in dissatisfaction and frustration. This is often exacerbated by the strain on A&E departments, which can lead to overflow and further increase wait times.

Additionally, the lack of staff and resources can make it difficult for public sector urgent care centres to provide the level of care that’s expected by the public.

At QHERE, we believe that technology can play a vital role in helping public sector urgent care centres manage their resources more effectively. By utilising our workforce management system, you can increase staff utilisation by up to 25%, meaning that more patients can be seen in less time, reducing wait times and improving patient satisfaction.

QHERE can also help you optimise your staffing levels and allocate resources more efficiently, leading to better patient outcomes and reducing costs. 

In December 2022, 54532 people waited longer than 12 hours in A&E and urgent care centres, the highest number on record since 2010!

You’re Just One Free Download Away

See for yourself how quick and easy it is to integrate your own queue management system and workforce management software.

Download the QHERE app today, available for Android and iOS smartphones and tablets.

Contact Us to Find Out More

Are you ready to improve your workforce management, increase patient satisfaction and maximise your revenue? If so, call or email our team today for more information or to arrange a demo.